Who we are

Connect My Claim is the organisation responsible for the personal information described in this notice. You can contact us at info@connectmyclaim.co.uk or at 36a Market Street, New Mills, High Peak, England, SK22 4AA.

Information we collect

We may collect your name, company, telephone number, email address and the details you include in an enquiry.

Where a business relationship progresses, we may also receive identity, authority, contract, billing, communication and case information relevant to the service.

How we use information

We use information to respond to enquiries, assess potential partnerships, operate agreed services, maintain security and records, meet legal or regulatory obligations, and establish or defend legal rights.

Our lawful basis will depend on the context and may include legitimate interests, steps taken before entering a contract, performance of a contract, legal obligations or consent where required.

Sharing and international processing

Information may be shared with authorised service providers, professional advisers, solicitor-panel partners and other parties where needed for an agreed service or required by law.

Where information is processed outside the UK, we use an appropriate transfer mechanism where required.

Retention and security

We retain information only for as long as reasonably necessary for the purpose collected, applicable legal requirements, dispute management and record-keeping.

We use access controls, activity records and other technical and organisational measures intended to protect information from unauthorised use or loss.

Your rights

Depending on the circumstances, you may have rights to access, correct, erase, restrict or object to processing, request portability, or withdraw consent.

You may contact us to exercise a right. You also have the right to raise a concern with the UK Information Commissioner’s Office at ico.org.uk.